Terms & Privacy Policy

Our commitment to transparency and data protection

Terms of Service

1. Service Usage

Carbon Footprint HK provides tools and information for educational and informational purposes. While we strive for accuracy, we make no guarantees about the completeness or reliability of our carbon footprint calculations.

  • The service is provided for personal and non-commercial use
  • Calculations are estimates based on available data and industry standards
  • Results may vary based on individual circumstances and data accuracy

2. User Responsibilities

  • Provide accurate information when using our calculators
  • Use the service in compliance with applicable laws
  • Maintain the confidentiality of your account information
  • Not misuse or attempt to manipulate our systems
  • Not use the service for any illegal or unauthorized purpose
  • Not attempt to access data not intended for your use

3. Intellectual Property

All content, including but not limited to text, graphics, logos, and software, is the property of Carbon Footprint HK and is protected by copyright laws.

  • You may not copy, modify, or distribute our content without permission
  • The Carbon Footprint HK name and logo are registered trademarks
  • All calculations and methodologies are proprietary

4. Disclaimer

Our service is provided "as is" without warranties of any kind. We are not liable for any decisions made based on the information provided through our platform.

  • We do not guarantee continuous, uninterrupted access to the service
  • We may modify or discontinue any part of the service without notice
  • We are not responsible for any actions taken based on our recommendations

5. Modifications

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.

  • Users will be notified of significant changes to these terms
  • Changes become effective immediately upon posting
  • Regular review of these terms is recommended

Privacy Policy

1. Data Collection

We collect the following types of information:

  • Information you provide through our carbon calculator
  • Usage data to improve our service
  • Email and contact information when you reach out to us
  • Device and browser information for service optimization
  • Cookies and similar tracking technologies

2. How We Use Your Data

  • Calculate and track your carbon footprint
  • Provide personalized recommendations
  • Improve our services and user experience
  • Send important updates about our service
  • Analyze usage patterns to enhance functionality
  • Maintain the security of our platform

3. Data Protection

We implement appropriate security measures to protect your personal information. Your data is encrypted and stored securely.

  • All data is encrypted in transit and at rest
  • Regular security audits are performed
  • Access to personal data is strictly controlled
  • Data backups are maintained securely

4. Your Rights

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Object to certain data processing activities

5. Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

  • Account data is retained while your account is active
  • Calculation history is kept for 12 months
  • Contact information is retained for support purposes

6. Contact Us

If you have any questions about our privacy policy or how we handle your data, please contact us at [email protected]

  • We aim to respond to all inquiries within 48 hours
  • For urgent privacy concerns, please mark your email as high priority